This Privacy Policy explains exactly what personal information 92kpr collects from Pakistani players, why we collect it, how it is used and protected, and what rights you have over your own data. We believe in full transparency — no buried clauses, no surprises.
Before you read the full legal text below, here are the six principles that shape how 92kpr handles the personal data of every Pakistani player on our platform.
92kpr only collects the personal data that is strictly necessary to operate your account, comply with our international gaming license obligations, and process your PKR transactions. We do not collect data for the sake of it.
92kpr does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your mobile number, CNIC details, and gaming history belong to you — not to advertisers.
All personal data stored by 92kpr — including your registered mobile number, CNIC scan, and transaction records — is encrypted at rest using AES-256 encryption. Data in transit is protected by TLS 1.3 and 256-bit SSL.
You have the right to access the personal data 92kpr holds about you, request corrections, and request deletion of your data subject to our legal retention obligations. These rights are exercisable at any time via live chat or email.
Every data processing activity at 92kpr has a defined lawful basis: contractual necessity, legal obligation, legitimate interest, or explicit consent. We do not process data without a clearly identified and documented purpose.
In the event of a data breach that affects Pakistani player data, 92kpr will notify affected Players via SMS to their registered mobile number within 72 hours of detection, and will report the breach to the relevant regulatory authority as required.
92kpr is an online gaming and sports betting platform operating under an international gaming license and accessible to Pakistani players at 92kpr.app. For the purposes of applicable data protection law, 92kpr acts as the data controller in respect of personal data collected from Players and visitors to the Platform.
As data controller, 92kpr determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is conducted lawfully, fairly, and transparently in accordance with applicable data protection requirements and the terms of our international gaming license.
This Policy applies to:
This Policy does not apply to third-party websites, payment processors, or game providers that may be accessible through or integrated with 92kpr. Players who interact with third-party services (for example, completing a JazzCash payment through JazzCash's own interface) are subject to those third parties' respective privacy policies for the portion of their data those parties independently process.
92kpr collects the following categories of personal data from Pakistani Players and visitors:
92kpr collects personal data through the following means:
| Collection Method | Data Category | Trigger |
|---|---|---|
| Registration form | Mobile number, password, date of birth | Account creation |
| KYC document upload | CNIC, selfie, proof of payment method | KYC verification request or withdrawal above threshold |
| Payment gateway integration | Transaction reference, amount, payment identifier | Every deposit and withdrawal |
| Platform activity logs | Game sessions, bet records, login history | Every interaction with 92kpr's platform |
| Cookies & browser storage | Session tokens, preferences, device fingerprint | Every browser visit to 92kpr.app |
| Customer support channels | Chat transcripts, email content | Contact with 92kpr support team |
| Fraud detection systems | IP address, device ID, behavioural patterns | Continuous background monitoring during sessions |
92kpr processes personal data on one or more of the following lawful bases, depending on the specific processing activity:
92kpr uses collected personal data for the following purposes:
To create, maintain, secure, and close Player accounts on 92kpr; to process login authentication including OTP verification; to apply account settings such as responsible gaming limits; and to communicate account-related information including transaction confirmations and security alerts via SMS to the Player's registered Pakistani mobile number.
To process deposits from and withdrawals to Pakistani payment accounts (JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank) registered in the Player's own name; to maintain transaction records for regulatory compliance; and to investigate and resolve payment disputes or discrepancies.
To verify the identity and age of Players in accordance with 92kpr's international gaming license requirements; to conduct ongoing anti-money-laundering screening of Player accounts and transactions; to fulfil mandatory reporting obligations to 92kpr's licensing authority; and to respond to lawful requests from regulatory or law enforcement authorities.
To deliver the game library, live dealer services, sports betting markets, and all other features of 92kpr's platform; to personalise the Player's dashboard and game lobby; and to maintain technical platform infrastructure including load balancing and session management.
To detect, investigate, and prevent fraudulent activity, duplicate accounts, bonus abuse, and any other form of prohibited conduct as defined in 92kpr's Terms & Conditions; to operate device fingerprinting and IP analysis systems that identify unusual access patterns; and to maintain the integrity of 92kpr's sporting events and casino game outcomes.
To maintain records of responsible gaming tool settings (deposit limits, session limits, self-exclusion) and to enforce these settings across all platform interactions; to conduct Player welfare monitoring that identifies potentially problematic gambling behaviours based on gaming pattern analysis; and to communicate responsible gaming resources to Players who may be exhibiting signs of problem gambling.
To respond to Player inquiries, complaints, and support requests; to maintain records of support interactions for quality assurance and dispute resolution purposes; and to improve the quality and efficiency of 92kpr's support services.
Where Players have explicitly opted in to receiving promotional communications, 92kpr may send SMS notifications to the Player's registered mobile number regarding new promotions, bonus offers, and platform updates. Players may opt out of marketing communications at any time by contacting 92kpr support — opting out of marketing has no effect on the Player's account or access to 92kpr's services.
92kpr does not sell, rent, or trade Player personal data to third parties for marketing or commercial purposes. Personal data is shared with third parties only in the following limited and necessary circumstances:
When you make a deposit or withdrawal, necessary transaction data (amount, reference number, your registered mobile number or bank account identifier) is shared with the relevant payment service provider — JazzCash, EasyPaisa, Raast, or the relevant banking institution. These providers process only the data required to execute the specific transaction and are subject to their own data protection obligations under applicable financial regulations.
92kpr's game library is supplied by internationally licensed game developers and live dealer studios. When you play a game, your Player ID, current session balance, and bet data are transmitted to the relevant game provider's system to operate the game. Game providers do not receive your CNIC, full name, mobile number, or payment details. All game providers contracted by 92kpr have signed data processing agreements committing to equivalent data protection standards.
92kpr uses third-party identity verification and fraud screening service providers to perform KYC document checks and anti-money-laundering screening. These providers receive only the KYC data necessary to perform the specific verification task and are prohibited by contract from using Player data for any other purpose.
92kpr may disclose Player personal data to its international gaming licensing authority, financial intelligence authorities, or law enforcement agencies when legally required to do so. Such disclosures are made only to the extent required by law, under data sharing agreements that include appropriate safeguards, and will be limited to the minimum data necessary to satisfy the legal obligation.
92kpr uses cookies and similar technologies (local storage, session tokens) to operate the Platform and enhance the Player experience. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, CSRF protection, platform security | No — required for platform operation |
| Functional | Remembering language preference, game lobby display settings, responsible gaming reminders | Yes — via browser settings |
| Analytics | Anonymous aggregate usage statistics to improve platform performance and identify technical issues | Yes — via browser settings |
| Fraud Prevention | Device fingerprinting to detect duplicate accounts and identify suspicious access patterns | No — required for security compliance |
Disabling functional or analytics cookies will not affect your ability to use 92kpr's core gaming services. You can manage cookie preferences through your mobile browser's settings. Note that 92kpr does not use third-party advertising cookies or allow external advertising networks to place tracking technologies on 92kpr.app.
92kpr retains personal data for the periods specified below, after which data is securely deleted or anonymised in accordance with our data retention schedule:
| Data Category | Retention Period | Legal Basis for Retention |
|---|---|---|
| Registration data (mobile number, name, DOB) | 5 years after account closure | Gaming license regulatory obligation |
| KYC documents (CNIC copies, selfie) | 7 years after account closure | AML regulatory obligation |
| Financial transaction records | 7 years after transaction date | Financial regulatory obligation |
| Gaming activity logs | 3 years after last activity | Gaming license & fraud prevention |
| Customer support transcripts | 2 years after interaction | Legitimate interest (dispute resolution) |
| Self-exclusion records | 10 years after exclusion end date | Responsible gaming regulatory obligation |
| Technical logs (IP, device, session) | 12 months | Security & fraud prevention |
| Marketing consent records | Until consent withdrawn + 2 years | Legal compliance |
Where data is retained beyond the period of active account use for regulatory compliance reasons, the data is archived in a restricted access environment and is not used for any operational or marketing purpose during the retention period.
92kpr implements the following technical and organisational security measures to protect Player personal data from unauthorised access, disclosure, alteration, or destruction:
As a Player on 92kpr, you have the following rights in respect of your personal data:
You have the right to request a copy of all personal data 92kpr holds about you. Requests are processed within thirty (30) days. 92kpr may request identity verification before fulfilling an access request to protect against fraudulent requests from third parties claiming to be you.
If any personal data 92kpr holds about you is inaccurate or incomplete, you have the right to request correction. Note that certain data elements — such as your registered mobile number and verified name — cannot be changed unilaterally and may require supporting documentation to update.
You may request deletion of your personal data. However, this right is subject to important limitations: 92kpr is legally obligated to retain certain data for specified periods under gaming license, AML, and financial regulations (see Section 9). Data that falls within these mandatory retention categories cannot be deleted prior to the end of the retention period, regardless of a deletion request.
You may request that 92kpr restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is contested, or while a complaint is under investigation. During a restriction, 92kpr may store but not actively use the restricted data.
You have the right to object to processing of your personal data that is carried out on the basis of legitimate interests, including profiling for personalisation purposes. You may also object to receiving marketing communications at any time, as described in Section 6.8.
To exercise any of the above rights, please contact 92kpr via live chat on 92kpr.app or email [email protected] with the subject line "Data Rights Request". 92kpr will respond within thirty (30) days. We may need to verify your identity before processing the request.
92kpr's platform is strictly restricted to individuals aged 21 years and above. 92kpr does not knowingly collect, use, or retain personal data from individuals under the age of 21. If 92kpr discovers that personal data has been collected from a minor — whether through an underage registration or misrepresentation of age — the following actions will be taken immediately:
92kpr processes gaming activity data for the specific purpose of identifying potential problem gambling behaviours among Pakistani Players. This processing is carried out as a responsible gaming obligation under our international gaming license and constitutes a legitimate interest processing activity that cannot be opted out of while a Player account is active.
Indicators that may trigger welfare review include: significant increases in deposit frequency or amounts, extended uninterrupted gaming sessions, rapid loss of balance followed by immediate reload deposits, and Player interaction patterns that deviate materially from established baseline behaviour.
Where welfare monitoring identifies a potentially at-risk Player, 92kpr's responsible gaming team may reach out via SMS to the Player's registered mobile number to offer information about responsible gaming tools. This outreach is conducted with sensitivity and does not constitute a determination that the Player has a problem — it is a proactive welfare check that any Player may decline.
Self-exclusion records are retained for a minimum of ten (10) years after the exclusion period ends. This retention period is mandatory under 92kpr's gaming license and is designed to prevent previously self-excluded Players from circumventing exclusion through account re-registration. For more information about responsible gaming tools, please visit our Responsible Gaming page.
92kpr reserves the right to update, amend, or replace this Privacy Policy at any time. The "Effective Date" shown at the top of this Policy will be updated to reflect the date on which changes take effect. Where changes are material — for example, changes to the categories of data collected, new data sharing arrangements, or changes to data retention periods — 92kpr will notify registered Pakistani Players via SMS to their registered mobile number at least fourteen (14) days before the changes take effect.
For non-material amendments, such as clarifications of existing provisions or corrections of typographical errors, changes will take effect immediately upon publication without specific prior notification. Your continued use of 92kpr following the effective date of any amendment constitutes your acceptance of the updated Policy.
Players who do not accept the revised Privacy Policy may request account closure and the return of their Real Money Balance by contacting 92kpr support prior to the effective date of the change.
For all privacy-related inquiries, data rights requests, or complaints regarding 92kpr's data handling practices, please use the following contact channels:
Now that you understand exactly how 92kpr protects your personal data, you can enjoy Pakistan's most complete online gaming platform knowing your information is handled with the same care we put into delivering the best PKR gaming experience across Karachi, Lahore, Islamabad, and beyond.
Age Restriction Notice: 92kpr's gaming and betting services are exclusively available to individuals aged 21 and above. 92kpr does not knowingly collect data from minors. Registration confirms your eligibility. For responsible gaming tools, self-exclusion, and support resources, visit our Responsible Gaming page.